Wednesday, November 27, 2013

Give the Gift of Significance


Last week I spent time with Fred Wilson, CEO, East Florida Division of Parallon Supply Chain Solutions and his Leadership Team discussing Customer Service.  One of our conversations centered on the word “Significant” which has prompted me to share a few thoughts with you.

Merriam Webster defines Significant as: “Have meaning; being important”

As you think about the definition consider who you made feel significant in the last 24 or 48 hours.

Are you surrounded with family members arriving for the holidays that feel welcomed into your home?  Have you offered a holiday greeting to those who serve you on a regular basis, perhaps your mail person or UPS driver? Have you given a compliment to a complete stranger?

Each of us has the ability to make someone feel special. We can do it instantaneously with a text message or email. We can offer a hug instead of a handshake. We can stay present in conversation by listening with both our ears and eyes. We can simply smile at others.

Will you join me as we begin to close out 2013 in using your influence as your gift for helping others realize they are important?

What better time of the year to practice making someone feel significant?

1 comment:

  1. Thank you for the reminder. People remember how you made them feel. I'm working on making them feel significant.

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